How We Help Bereaved Families
Our staff members are experienced professionals who can provide you with the guidance and information you need during this trying time. Our licensed funeral directors are available 24/7 to answer any questions you and your family have about the funeral, memorial or cremation process.
During the initial call, the funeral director will gather information necessary to allow us to bring your loved one into our care. The funeral director may ask you several questions, such as whether your loved one made any pre-arrangements.
The director will also schedule a date and time for you to meet at the funeral home or at your home, work or anywhere else convenient for you. They will also let you know what kind of documentation or forms you should bring with you. The funeral director will be able to discuss the arrangements in detail when you meet in person.
If there is no pre-arrangement in place, there are several other questions you may have to have answered in regards to the funeral, burial and/or cremation:
- Will he/she need embalming?
- Do you need to purchase a casket?
- Will you need to purchase cemetery property?
- Do you need to contact a minister?
- What type of service would best represent your loved one?
By contacting our staff, we’ll be able to help answer your questions and assist in making the appropriate plans.
The best way to make sure all of your wishes are taken care of is to make pre-arrangements. This is as simple as outlining your wishes and having all of the details written down and the financial arrangements prepaid.
What to Expect When You Meet with a Funeral Director and Arranger
One of the first things the funeral arranger or Mobile Funeral Director will do is provide you with our general price list. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process. This process may include:
- Preparing and filing the official death certificate
- Scheduling the location, date and time of services or events
- Selecting a casket, urn or other items
- Preparing an obituary notice
- Scheduling vehicles
- Selecting pallbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members. We’d like you to bring any photos, a favorite song or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered.
- Full legal name
- Home address
- Social Security number
- Date of birth
- Place of birth
- Father’s name
- Mother’s maiden name
- Veteran’s discharge papers (DD-214)
- Insurance policies (if applicable)
- Recent photograph
- Highest level of education
- Place of burial (if applicable)
- Jewelry (these items may remain with your loved one or be removed and returned after the service)
- Clergy name and phone number
- Survivors (name and relationship)